Code of Conduct
We expect children, parents/guardians, community members and staff to adhere to the following principles:
BE SAFE
BE KIND TO ONE ANOTHER
HAVE FUN
With the goal of providing a safe and enjoyable environment, we expect appropriate behavior from children, members/parents/guardians and staff through clear communication, education, consistent messaging of licensing requirements and rules and the application of appropriate consequences. Some of the approaches the Rogers Society uses are:
Reminders - explain expectations
Repetition - repeat expectations with reasonable consequences
Follow through - provide accountability
Redirection - provide alternative actions when applicable
Reparation - encourage relational remedies
Rewards - celebrate appropriate behavior
Removal - when in the best interests of the greater community
Rogers Society will not tolerate foul language, verbal or physical aggression, abuse, bullying, disrespect of others or their personal belongings or general unruly behavior by children, parents/guardians or staff members. In the event of inappropriate behaviour, Rogers Society will use the following guidelines:
The individual will be asked to remove themselves from the situation
If inappropriate behaviour continues, a meeting with all necessary parties will be arranged to discuss strategies and a plan of action that would allow the individual to be successful in our programs
If the behaviour escalates and the safety of others is compromised, appropriate emergency services will be contacted for immediate removal from the premises.
Please note: Rogers Society will NOT hesitate to contact the appropriate authorities, in such cases and as required
Document and report incidents to the Police, Emergency Services, VIHA licensing, The Ministry of Children and Family Development and/or appropriate authorities, as required
If it is determined that Rogers Society is unable to provide adequate support for the individual, we retain the right to terminate the relationship immediately
In the event of a conflict with these Rogers Society policies, all communication should immediately be brought to the attention of the Executive Director. With face-to-face, phone and email conversation, the Executive Director will determine if the Board of Directors need to be involved.
Rogers Society and its Executive team will be committed to dialogue and understanding, working for positive ways to arrive at cooperative agreements in the best interest of Rogers Society.